Tag: sales
Eliminate The Roadblocks In Business
John Tschohl of the Service Quality Institute writes that you must do whatever you can to make it easier for customers to deal with...
Signarama Expands Franchise Network
As of February 2024, Signarama has welcomed three new franchisees into the Signarama family.
This expansion not only fosters innovation and best practices within the...
Printing SA Appoints New KwaZulu-Natal Chamber Manager
Andrew Wassink is a printing professional with a rich tapestry of experience spanning over 25 years, which includes experience in flexographic, gravure, lithographic and...
Canon South Africa Hosted Golf Day
Canon South Africa hosted its Golf Day at Serengeti Golf Estate on 14 November. Tee-off began at 11am, and this was followed by dinner...
Business Saves Costs And Opens New Markets With Midcomp’s UV Hybrid Flatbed And Roll...
Midcomp installed a JHF M3300 UV hybrid flatbed and roll to roll printer at FrontSeat Group. This high precision, super-sized hybrid printer is equipped...
Using A Customer’s Name Adds A Personal Touch To Your Business’s Services
John Tschohl of the Service Quality Institute says only a handful of U.S. companies understand the power of calling customers by name. Three that...
The Values Of Employee Empowerment
According to John Tschohl from the Service Quality Institute, most executives and managers are afraid to empower their employees. They don’t trust employees, and...
Nine Ways A Company Can Maintain Staff Morale
John Tschohl, president and founder of the Service Quality Institute, discusses the steps to retain current employees and attract new ones.
Train them
Give your employees...
Speed Is A Critical Element Of Customer Service
John Tschohl, president and founder of the Service Quality Institute, writes that speed matters, and there are several reasons for that. We live in...
The Importance of Storytelling In Digital Signage
Alberto Scirocco, founder and Creative Director of Leftchannel, and writing for Digital Signage Today, says some cities are now proposing legislation that would stop...