Tag: employees

Printing SA Informs Members Of Status Of Amendments To Employment Equity Act

Printing SA Announces Update On Amendments To Employment Equity Act

Printing SA has released an update of the long-awaited effective date of the amendments to the Employment Equity Act, 1998 (EEA) proclaimed by President...
Kemtek Opens New Gauteng Head Office And Service And Distribution Centre

Kemtek Opens New Gauteng Head Office And Service And Distribution Centre

Kemtek Imaging Systems held a ribbon cutting ceremony on 25 June to mark the launch of their new head office in Hertford Office Park...
Why Workplace Recognition Is Critical

Why Workplace Recognition Is Critical

John Tschohl of the Service Quality Institute says that fifty percent of responders in a Gallup Employee Engagement Survey of employees in the United...
How Digital Signage Can Enhance Employees Mental Health

How Digital Signage Can Enhance Employees’ Mental Health

According to Omnivex's Jennifer Gvozdek, writing for Digital Signage Today, digital signage offers a dynamic platform for communication within the workplace. Mental health significantly impacts...
Owning Your Mistakes Is A Critical Step In A Businesss Service Recovery

Owning Your Mistakes Is A Critical Step In A Business’s Service Recovery

John Tschohl of the Service Quality Institute writes that owning your mistakes is a critical step in service recovery, and service recovery is critical...
Combine Technology With Personal Communication For Great Customer Service

Combine Technology With Personal Communication For Great Customer Service

John Tschohl of the Service Quality Institute writes that when you use technology and add a personal touch, you will have a winning combination. The...
Understanding The Benefits Of Activity-Based Working

The Relevance Of Digital Signage In Activity-Based Working

Derek DeWitt, Communications Specialist, Visix, Inc, and writing for Digital Signage Today, discusses activity-based working (ABW), and its relevance to digital signage. Traditional office setups...
Four Steps To Motivate Employees

Four Steps To Motivate Employees

According to John Tschohl of the Service Quality Institute, compliments and kind words indicate approval. Words of encouragement are great motivators that recognise us...
Six Steps For Handling Irate Customers

Six Steps Employees Can Take To Solve Customers’ Problems

John Tschohl of the Service Quality Institute writes that there are several things that annoy customers, including not being understood, not being valued, not...
Printing SA Announce Information Session On FICA

Printing SA Hosting Online Information Session On FICA

Printing SA is hosting a Financial Intelligence Centre Act (FICA) Amendments Act information session. Find out if you are an accountable institution in terms...