Tag: customers
Eliminate The Roadblocks In Business
John Tschohl of the Service Quality Institute writes that you must do whatever you can to make it easier for customers to deal with...
Read The Latest Sign Africa Journal Online
The March/April edition of Sign Africa Journal is available to read online. This issue is packed with signage, printing and graphics news, informative features...
Combine Technology With Personal Communication For Great Customer Service
John Tschohl of the Service Quality Institute writes that when you use technology and add a personal touch, you will have a winning combination.
The...
Signarama Expands Franchise Network
As of February 2024, Signarama has welcomed three new franchisees into the Signarama family.
This expansion not only fosters innovation and best practices within the...
Read The Latest Sign Africa Journal Online
The front cover of the September/October edition of Sign Africa Journal features Midcomp highlighting that print service providers no longer need to choose between...
Kemtek Celebrates 35th Birthday
Kemtek has been in business for 35 years. Founded in 1988, this timeframe has included significant change in the environment in which they operate,...
Digital Intention Celebrates 10 Years
Digital Intention, an authorised Roland DG South Africa dealer providing Roland DG products to the Eastern Cape, has announced its tenth year of operation.
The...
Six Steps Employees Can Take To Solve Customers’ Problems
John Tschohl of the Service Quality Institute writes that there are several things that annoy customers, including not being understood, not being valued, not...
Branded Merchandise Is A Powerful Tool
According to Barron, unlike a fleeting print advert or social media campaign, branded merch has longevity for many months, and if selected thoughtfully, plays...
Excellent Customer Service Is Now More Critical Than Ever
According to Liezle Barrie, National Sales Manager of Consumables at Intamarket Graphics, with the explosion of social networking websites and review platforms, consumers now...