Caldera has advised customers still using Caldera Version 10, that after March 31 2020, this version of its software will no longer be supported. Thereafter, technical assistance for Version 10 will not be available from Caldera, including hotline and remote control of the RIP station.
While Caldera have provided support for Version 10 for the last six years, it is focusing its support resources on more recent versions, where it continues to deliver technical assistance and customer service experiences.
Users will be able to continue using Version 10 with their current set-up and print environment. However, if they need drivers for new print or cutting devices, these can only be supplied for Version 13 (V13), which will require users to upgrade. Caldera encourages all its customers to get the best out of its software, by being on the latest version.
V10 to V13 Upgrades via the actual Upgrade Path will only be available until December 15. Starting from December 16, V10 customers who would like to move to V13 must purchase a new RIP licence.
CALDERA https://www.caldera.com/
